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Travelling abroad with Eurolines? Read our tips

Posted in Europebus news

  • Before leaving home for your Eurolines service, check you have packed all documents and items needed for your journey, especially your ticket, passport (sometimes it is enough to travel with ID card) and if your journey requires a special visa to enter or transit.
  • Arrive at the Victoria Coach Station in London at least one hour before the departure time, as check-in proceedings are quite lengthy. Customers need to check-in at the Eurolines check-in office located adjacent to Gate 19. Check-in commences one hour before departure and closes 15 minutes before to enable all customers to board and to ensure a prompt departure.
  • Your luggage should be marked tags bearing name, address and telephone. Please weigh your luggage at home.
  • Never accept other persons luggage for transport! Should you notice any luggage left unattended, never touch it! Report the fact to the station’s service staff immediately. Never leave your luggage unattended!
  • When approaching the check-in desk, have your passport and ticket ready. This will streamline the procedure.
  • Border control & customs: When going through security check, place all metal items such as keys, watches, belts with large buckles, mobile phones, walkmans, small change etc in the boxes, and place them on the conveyor belt of the X-ray machine together with your hand luggage & suitcases. It is advisable to place your overcoats in the boxes. This will streamline and facilitate security control.
  • If needed, remember to take your doctor’s certificates.

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